Exchanges & Returns

Thank you for shopping on my website!

I am pride to offer the highest possible quality merchandise. Each merchandise is in addition inspected visually for production errors before shipping. If you are not fully satisfied with your purchase, simply return the unworn item(s) in original condition within 14 days of receipt of purchase.

Please note that returned products can only be exchanged for a different size, refund in cash is not possible. Once we receive your return, we will process your return and send you the desired size.

Returns and exchanges must be in original, unworn condition, and include all tags, original packaging, and original invoice. Please include also your desired size and the order number, which can be found in the received email.

All sale items are final sale and cannot be returned; please view the individual product page for any return exceptions. Any returned sale merchandise will not be given store credit.
We strongly recommend that you insure your return and get proof of delivery.

Please note: I will only return or exchange items bought at Liz-King.com. Merchandise purchased from other retailers, including department or specialty stores, must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer.

For international exchanges, a shipping fee of 47.00CHF will be charged, and 11.00 CHF will be charged for Swiss customers. This amount must be paid before shipping.

Where to send returns:
Liz King
Monbijoustrasse 90
3007 Bern
Switzerland

 

Yours, Liz